Guest Blogger: Dean Netwal, Counselor at Baldwin Brothers, a Funeral and Cremation Society of Florida
Q: Why do people choose to pre-arrange their funerals or cremations?
A: They don’t want to leave a burden on their loved ones. Your wishes are fulfilled, and our Price Guarantee Agreement assures you that goods and services will never change. We focus on dignity and respect in your time of need.
Q: Can I plan a traditional funeral as well as a cremation?
A: Yes—it’s your choice. A traditional funeral or cremation can have a wake, visitation, viewing, and religious services. Or you can choose an immediate burial or direct cremation.
Q: If I contracted with Baldwin Brothers, can I make changes to my plans?
A. Changes can be made at any time and full credit will be applied or refunded for any merchandise or services that are not provided.
Q: What happens to my money when I pay in advance?
A. Monies paid in advance are placed in a State of Florida approved interest- bearing trust account in your name. This ensures your funds are always available, and your family receives everything in your contract.
Q: What if I am out of the area, or even out of the country when I pass?
A. Baldwin Brothers Travel Protection Program is available for an additional fee. If you are beyond a 75-mile radius of our normal service area, we handle all arrangements and expenses worldwide. If you relocate within the United States, we maintain your coverage.
Q: Can I cancel after 30 days?
A. Beyond Florida’S mandated 30-day “cooling off period,” you receive a full (100%) refund of any unused services or merchandise, excluding the $95 pre-arrangement administration fee and travel protection plan.
Q: Can I finance my purchase?
A. We offer 0% financing on contracts written in 2018.
Dean Netwal is licensed in Florida but will answer your questions or make referrals for other states. Call him at Baldwin Brothers (352) 508-9501, or on his cell phone (352) 321-0463. dnetwal@baldwincremation.com
Additional resources:
Consumer protection guidelines from the Federal Trade Commission
https://www.bulkorder.ftc.gov/publications/complying-funeral-rule Free, 32-page booklet
https://www.bulkorder.ftc.gov/system/files/publications/565a-complying-with-funeral-rule.pdf
https://www.nextavenue.org/plan-your-funeral-now Candy Arrington 8/7/18